At WONCLICK, we are committed to delivering your groceries safely, quickly, and efficiently. Below is our shipping and delivery policy outlining how we handle order deliveries.
📦 Delivery Coverage
- ● We currently deliver to selected areas within city limits where our stores operate.
- ● You can check delivery availability by entering your PIN code or location on the app during checkout.
🕒 Delivery Timeframes
- ● Orders placed before [cut-off time, e.g., 7:00 PM] will typically be delivered on the same day.
- ● Orders placed after the cut-off time will be delivered the next day.
💵 Delivery Charges
- ● Free delivery may be offered for orders above a minimum value (e.g., ₹500).
- ● Orders below the minimum value may attract a nominal delivery charge, which will be shown at checkout.
🚫 Non-Delivery Circumstances
We reserve the right to cancel or delay deliveries in cases such as:
- ● Inaccessible delivery location
- ● Customer unavailable at the delivery time
- ● Incomplete/incorrect address details
In such cases, our support team or the Mall Mart store will contact you for assistance.
📱 Order Tracking & Support
● For any delivery-related concerns, you may contact the Mall Mart store listed on your invoice or reach our support through the app.